Terms & Conditions
le regole di casa nostra…
School Rules, Return & Exchange Policy
There is a no refund policy for any reason. However, class exchanges will be made with at least 30 days notice prior to the class date due to the intimate class sizes. Casa Carboni reserves the right to cancel or reschedule classes. In the event a class is cancelled, all students will be notified and full refunds given. If a class is cancelled you may also choose to exchange to another class.
Gift Certificates
Gift Certificates can be purchased via the website, in person or via telephone/email for any amount and can be redeemed at Casa Carboni or by calling 0415 157 669 or emailing [email protected]
Gift Certificates are valid 3 years from the date of purchase and are not redeemable for cash.
Alcohol
Wine is served once guests are seated for their lunch (or dinner) and not during the cooking class.
Casa Carboni is not licenced to allow guests to bring their own alcoholic beverages.
Casa Carboni reserves the right to refuse entry to the cooking school any guests that arrive intoxicated.
Liability Waiver
Culinary activities such as Cooking Classes at Casa Carboni have inherent risks, dangers and hazards and participation in such classes and events may result in injury or illness. Casa Carboni, and each of it’s present owners, agents and employees are not liable for damage, losses or personal injury resulting from participation in Casa Carboni Cooking Classes or events.
Appropriate Attire
For safety reasons we discourage guests wearing high heeled shoes and guests must wear closed in shoes during all cooking classes.
Photography & Filming
Cooking school guests are welcome to take still photographs during their cooking class or cooking demonstration and afterwards in the enoteca. The filming of cooking classes in the kitchen and afterwards in the enoteca is not authorised, unless written permission is given. If a commercial photographer or film crew is present during a cooking class, guests will be asked to sign a release form and have the right to not be included in the photographs or filming.
It is appreciated if non cooking school guests ask permission prior to taking photographs of the interior of Casa Carboni. It is not permitted for non cooking school guests to take photographs of cooking school guests while a class is in progress.
